22-09-2022 12:34 PM
Dear whom it may concern, a few months ago i was on a phone call with a woman working for EE who upgraded my sim plan, she then said it was only a few months contract and if i wanted to continue the contract to ring. i am still getting charged for this sim contract that i do not use
22-09-2022 12:38 PM
There is no access to individual customer accounts on this Internet forum.
You'll need to call EE C/S on 150 to resolve this.
22-09-2022 12:55 PM
@aislinncullen1 : These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel or upgrade. There will however be a 10% discount after 3 months.