EE Spamming me with bill emails

[norwoody]

Hi,

I seem to be getting loads of emails from EE telling me my broadband bill is ready. First one was sent at 11:26am and since then I've been getting emails roughly every hour with the same information. Can someone take a look? I got the message the first time around 😅

[TeamGB]

Same here. I don’t need a text or email reminding me

[Kenza2]

me too!

[Kenza2]

Can i get help also with this please?

[Rach_H]

Hi @Kenza2,

Welcome to the Community!

I'm sorry to hear this is happening. Are you also receiving emails every hour?

Rach

[Chris_B]

@Rach_H  Got 3 texts myself, 2 literally together then 1 an hour and half later and the usual 1 email.  

[Katie_B]

Thanks for letting us know @Chris_B. 

When did you receive these notifications?

Have you received anymore since your post?

I'd love to see if I can get this looked into.

Katie

[Chris_B]

@Katie_B   All received yesterday and no more since. 

 

[Lesley_W]

Thanks for that @Chris_B

I've flagged this with the relevant team 🙂

Lesley