EE Sim only set up direct debit

[Dylantownsend02]

I’ve just ordered a sim only and on the emailed receipt it says payment method: no direct debit set up 

Still waiting for the sim to arrive 

it says estimated bill date today 11/11/22 

Estimated payment due 19/11/22 

[Leanne_T]

Hi @Dylantownsend02

Thanks for coming here. 

Do you have a direct debit showing with your bank for EE? 

Leanne 🙂

[Dylantownsend02]

No

[Leanne_T]

Once you receive the SIM if this is not showing as active, please call us on 150 @Dylantownsend02

Leanne.

[XRaySpeX]

You can set up your DD in your online MyEE under Bills & Payments > Manage Direct Debit.