I remember when I last upgraded in store they assistant told me that I had 'paid' for my handset and could therefore have upgraded my phone for multiple months... and once that is the case if I contacted EE to tell them I wanted to just keep the handset and switch to a 'sim only' deal, I would have paid considerably less.
No one told me that of course, so I was paying the same monthly amount even though I had paid off the handset and could have switched to a much cheaper tariff, and got the same amount of minutes/texts/data etc.
My question is how long from the initial upgrade/new phone does this happen, as a a customer how can you figure it out when it has happened to - if you want to - switch to a sim only deal and pay much less each month (if you don't want to upgrade at that point)?
