28-03-2023 09:26 PM
Hello
I have a query and thought I’d start here if that’s ok, as hoping other customers may have some experience of this
I am eligible to upgrade my EE contract for free in May, contract ends in early July
i am going to go to sim only as happy with my iPhone 12 mini
I have BT broadband
There are offers for cheaper EE sim only contracts going via myBT
I was wondering if I am able to take advantage of these deals by going via bt site and will I keep my number etc as don’t want to switch from EE
Thanks
28-03-2023 11:19 PM
Hi,
I am also a BT broadband customer and with an EE contract too. My personal experience is if you call the BT number on the BT website, they may look into the EE contract and probably offer the same for you. Or you may contact via chat to the upgrades team and explain what you want, they may be able to do something for you. But if you call EE they will not show/offer those packs to you.
Thank you.
28-03-2023 11:29 PM
Thank you