14-05-2024 05:06 PM
How can I downgrade my phone package?
it’s too expensive
14-05-2024 05:33 PM
Contractually you agreed to pay your monthly subscription for at least the duration of your minimum term, you can change to SIM-only once that's completed.
14-05-2024 08:48 PM
You can't downgrade to a cheaper plan mid-term, but only in your upgrade window from 45 days before end of term.