DON'T KNOW WHY BUT EE ONLINE SITE IS BAD NEWS

francinenewton · ‎18-01-2025

EVERY MONTH IT IS IMPOSSIBLE TO ACCESS INVOICE / BILL . I DON'T HAVE THESE DIFFICULTIES WITH ANY OTHER COMPANY. WHY ARE YOU BEING SO DIFFICULT TO ALLOW US ACCESS TO OUR INVOICES. I AM GOING TO PHONE AND REQUEST PAPER COPIES IN THE POST AGAIN. WHAT A BACKWARD STEP FOR THE ENVIROMENT !!!!!!!!!!!!!1

Chris_B · ‎18-01-2025

@francinenewton Why are you shouting?

Have you called customer support and requested an account reset ?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Northerner · ‎18-01-2025

Hi @francinenewton

Which bills and are your issues with the online portal or EE app.

Can you also clarify the issues you are having and any error messages.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

bristolian · ‎18-01-2025

Posting on the internet in all capitals is widely regarded as shouting and thus rude. Please check your caps lock.