DON'T KNOW WHY BUT EE ONLINE SITE IS BAD NEWS

[francinenewton]

EVERY MONTH IT IS IMPOSSIBLE TO ACCESS INVOICE / BILL .  I DON'T HAVE THESE DIFFICULTIES WITH ANY OTHER COMPANY.  WHY ARE YOU BEING SO DIFFICULT TO ALLOW US ACCESS TO OUR INVOICES.  I AM GOING TO PHONE AND REQUEST PAPER COPIES IN THE POST AGAIN.   WHAT A BACKWARD STEP FOR THE ENVIROMENT !!!!!!!!!!!!!1

[Chris_B]

@francinenewton   Why are you shouting?    
 
 Have you called customer support and requested an account reset ?  

[Northerner]

Hi @francinenewton 

Which bills and are your issues with the online portal or EE app.

Can you also clarify the issues you are having and any error messages.

 Thanks 

[bristolian]

Posting on the internet in all capitals is widely regarded as shouting and thus rude. Please check your caps lock.