Community Activity

WiFi Pro Booster not getting a signal

I’m stumped with this. According to the EE app (manage, broadband) both my boosters show as ‘getting no signal’, if I click on them, they show as online (confirmed by the aqua light on the boosters) and that devices are connected to them and working....

Tinbum73 by Contributor
  • 2769 Views
  • 36 replies
  • 6 Helpful

Resolved! Cant access bill details

Went to renew my BB contract with BT and they told me it had to be done through you. did this and had floods of emails from you for some reason very annoying. Change came into effect and all working normally but I cannot access details of my bills.I ...

Ayl30 by Explorer
  • 404 Views
  • 7 replies
  • 6 Helpful

Broadband Bill is not Broadband but my mobiles!

`I have spent some months now trying to sort out a number of issues with EE.  Some I have managed to solve but I am still unable to see my broadband bills even though they send through a notification, on e-mail,  saying this is my latest broadband bi...

SHTH by Investigator
  • 5 Views
  • 0 replies
  • 0 Helpful

PAC code

I have text 65075 on my phone and asked for PAC and keep getting a reply saying we did not catch that ! I am leaving EE early after 21 years costs to use phone abroad outside of EU are non competitive - how do I get my PAC code ?

Re: Refund not received

I have contacted EE three times to request an outstanding refund from April after closing my account, raised a complaint twice and still have not received my money. I get told the same thing over and over again.. the money will be in the bank in 3-5 ...

Missing EE delivery, DPD told to contact EE but cannot get through.

Ordered airpods from EE on 3 May... They were eventually dispatched on 8 May, and was told by DPD that they'd be delivered the evening of 9 May, that we stayed home for.Lo and behold nothing arrived, I then requested they be re-delivered via EE on Mo...

nk41 by Visitor
  • 19 Views
  • 1 replies
  • 0 Helpful

Showing Some Appreciation

To some this may come across as a bit odd and is certainly unusual. But I write poems for people. It's a calling in life and after the conversation I had with one of your guides I wrote this for an Irish lady called Katy...Katy From EE I don't know i...