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Contract has ended but cant upgrade

Rosie114
Visitor

My contact has ended over 10 days ago but when I try to upgrade says that I am not eligible my bill has always been paid and I don’t owe any money on any bills 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Rosie114   Text upgrade to 150.  What’s does the return message say ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.