Contact details for the Loyalty team.

Adampalmer91 · ‎22-08-2022

Hi all,

On Friday I requested my PAC code as I was looking to move away from EE unfortunately. However I had a phone call from someone in the Loyalty team.

They gave me a cracking deal but I had to go away and think about it and scheduled a call back from this Friday. I’m thinking that I’m gonna take the offer up!

Is there any contact details for them or will I need to just wait for my call back?

Cheers!

XRaySpeX · ‎22-08-2022

There are no public nos. for parts of EE. You just use the normal nos. for CS & follow the "Thinking of leaving us" route.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎22-08-2022

There are no public nos. for parts of EE. You just use the normal nos. for CS & follow the "Thinking of leaving us" route.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP