Community Activity

Unauthorised charges

My wife found she has £130 of extra charges this month and then further charges this month from my daughter's phone. Looking through her phone, she has a couple of text messages which come from a phone number which Google says is scammers but other t...

Apple TV 4K EETV app

Afternoon,After using the EETV app and tv guide via the Apple TV 4K box for a few weeks, I wondered if any knowledgeable contributors on here knew of any improvements in the pipeline?Specifically I’ve noticed the TV guide is limited to the next 24 ho...

Coverage in Wheatley

Update: 18 March 2025 Over the past few days, our engineers have fitted the replacement part needed for the new mast and integrated the mast onto the network. The mast is now on-air restoring full coverage to Wheatley. We will continue to monitor per...

Leanne_T by EE Community Support Team
  • 2271 Views
  • 18 replies
  • 8 Helpful

How do I talk to someone?!

Oh my goodness, I am sick of trying to find a way to actually speak to someone in EE - I don't live near a store so I need a call. I have gone through the 150 call, through a variety of options, eventually got to the option of getting someone to phon...

CaraSam by Visitor
  • 16 Views
  • 1 replies
  • 0 Helpful

Resolved! The TV TNT bundle issue

Good evening all.Purchased on Wed 19th Feb, Received my TV on Friday 21st. I had tried to buy via the web page however has issues, so called 150 and purchased [the same TV and 24 months TNT sports offer offer] there. The gent I chatted with was excel...

dessy10 by Explorer
  • 179 Views
  • 6 replies
  • 3 Helpful

Obtaining QR code to set up new iphone

Hiya  I have recently purchased a new iphone and am trying to transfer the number from my old one.  The bluetooth syncing is not working and the alternative appears to be scanning a QR code.  Does anyone know where I can obtain this QR code from?Than...

M389 by Investigator
  • 24 Views
  • 5 replies
  • 0 Helpful

Very bad voice over WiFi

I rely on VOIP connection via EE hub .... ass there is very poor 3G/4G signal where I live.2 scenarios1. For past few days people are complaining my voice to them is badly breaking up ..... I can hear them OK but outgoing speech from my initiated cal...

Posiedon by Investigator
  • 9 Views
  • 1 replies
  • 0 Helpful

TV BOX PRO

Hi, does anyone else have problems with the terestrial HD channels when receiving off air with this box?Have had an engineer try another box but no change. When checking TV Signal Quality: Signal Strength is 100% but Signal Quality is 0%. Talked on p...

5G and Signal Issues since switching to ESIM!

I've just switched to a new ESIM and have dreadful 5G issues and signal. I had perfect usage on my physical sim so I know it's not the local coverage in my area. Data is so slow now and half the time I have no Internet at all. Calls also keep droppin...

Nh84 by Investigator
  • 23 Views
  • 4 replies
  • 0 Helpful