Since getting a new deal in March, I must say I've learned alot.
I got charged £1.50 for an esim delivery which was done using a QR code and a download of say a few mbits. Probably no more than a web page. i read somewhere that I have to contact EE to inform them that I didn't opt for the letter version? Why is there a automatic charge for the download version?
I recently returned from holiday. Before I left, I switch on roaming and activated the roaming pass . I received a txt message informing me I will be charged £10 a month as expected. Service was good and seemless between countries in Europe.
When I returned I switched off the roam abroad pass (16 March) and received information that my pass would be removed from 27th April. I Started the pass on the 27 March.
I received my April bill toady and I have 2 charges. I was expecting 1, the £10 roam aboard pass. First charge was for roam pass at £10.65? Why the extra pence seems odd and the second charge is £4.50 for the pass again but for the new service starting on the 18th April? I don't understand this charge.
Sorry for the rant.
