Hello

geriag
Explorer

Hello, yesterday I paid my bills and today again I can't use my phone.WHY?

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @geriag 

Welcome to the community.

What method did you choose to pay? Did you pay the full outstanding balance?

Have you tried restarting your phone?

Chris

I payed 377.12 pounds. I restarted my phone more times.

Leanne_T
EE Community Support Team

Hi @geriag 

Thanks for coming back to us. 

Please get in touch with our mobile care team to get this looked into. 

Leanne 🙂