I noticed a lot of “extras” to my very basic contract, when investigated it appears a “scam” sos message had been sent to numerous contacts ( in text not WhatsApp, which I always use), at the same time on the same date, to the same numbers a number out times. I had been charged 93p for each message., it’s happened twice ( on separate months).
I contacted EE to complain..it has been refunded ( after a bit of a battle) and they have now put a stop on my number to prevent it happening again, which I need to call them to remove if I want it back.
i have a disabled husband so actually an sos option would be useful.. but i can’t risk it happening again.
whats the choice?( apart from going to another provider and that’s difficult where i live!).
