Change the person who has the contract

[SpoonsSY4]

I have a contract with 3 phones, me, my wife and my daughter. Daughter is now 21 and finished Uni and working. How can she take full control of her phone including billing resposibilities.

[bristolian · Accepted solution]

You need to conduct a change of legal ownership - see "transfer to a friend, colleague or family member" under https://ee.co.uk/help/profile/manage/change-my-account-in-the-case-of-a-life-event? 

The "donate" & "receive" elements of the process can be done during one call, or separately with a password issued if necessary. Be aware that multi-user discounts will be lost as part of the transfer, and data sharing between the lines will no longer possible.

[XRaySpeX]

The current owner of the contract wishing to be moved, you, needs to call CS with both of you available on the line to effect a change of ownership. The other person, your daughter, will need to pass a credit check. They will then be responsible for paying for that contract. If you can't do it together CS will give the current owner a password for the other to quote when they call.

[ee_user14]

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@XRaySpeX wrote:

The current owner of the contract wishing to be moved....

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There's an echo in here

[XRaySpeX]

Not really, @ee_user14 . 1 is direct & t'other indirect.

[ee_user14]

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@XRaySpeX wrote:

Not really, 1 is direct & t'other indirect.

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I'm beginning to understand why your post count is so high compared with others.

Sorry to the original query in this thread whose question was answered in the first post.