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Community Activity
No Internet Connection
LOS light is solid red. I don't have a mobile phone, and it will not let me complete the network tests without supplying one. Wont let me book any sort of repair either.
Resolved! Switch 2 preorder says out of stock
I've pre ordered the Switch 2 but it says it's out of stock where it's meant to say the delivery date. I'm guessing what this means is that you don't have it because it doesn't come out until June, but I'm still not entirely sure why. Is anyone else ...
TV must be via Ethernet
After months of looking for help with TV pixelation, approx 30+ calls and 3 engineers at my home I have been advised to connect TV boxes via Ethernet. ( Modem is 3 meters from box! ) Cant believe that we have to run cables around the house for TV sig...
Repeated packet loss, high latency, loss of Internet connectivity
I've has a fixed mobile broadband connection for a couple of years. It's performance gets worse over time.page after page of crap like this -Internet connection WAN1 (BT) on port 3 is restored. Today at 10:05Internet connection WAN1 (BT) on port 3 i...
Activation of TNT Sport FRUSTRATION!!
Hi, I have been unable to activate TNT Sports since the start of my contract - regardless of how many times I have rang the support team. I have been passed to TNT Support for EE and back to EE from TNT - every single time I try (regardless of device...
Resolved! Netflix Addon cancelled? Charged my bank £12.99
[1] "We've removed Netflix Standard from your account"[2] "Hi from EE. Thanks for upgrading to Netflix Standard for £7 a month"[3] Netflix charges my bank £12.99Excellent. Why doesn't the addon just cover the £12.99 "Standard" package anyway? E...
EETV WiFi Signal occasional issue.
Intermittently I need to switch off my EETV Settop box and restart it because occasionally I'm unable to use the iplayer and apps, plus the mytv seems to be an issue as it goes back to the menu like the signal isn't strong enough, once I've switched ...
Grassroots sponsorship
Hi, my grassroots women's team are looking for sponsorship. Could I please be sent some information. Thank you.
Passes not working for Now
Hi allJust re joined EETV (equipment coming June 3rd) and had the usual email telling me i can view my Now passes early using the app. I followed the instructions in the email to pair my Now account to my EE services but after putting in my username ...
Just bought a SIM.
I just bought a SIM deal and used a PAC code to keep my current number. When do I receive the SIM or eSIM so that I can start using calls, texts and data?
