Cannot view contact or plan, says currently unavailable

abrowne874 · ‎28-01-2024

I'm just wondering when this link will be fixed as I cannot view my current contract and haven't been able to for several weeks now. Is there an alternate way

XRaySpeX · ‎28-01-2024

What product do you have with EE?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

abrowne874 · ‎28-01-2024

Pay monthly contract with phone

James_B · ‎29-01-2024

Can you view your plan via the EE app, @abrowne874?

James

abrowne874 · ‎29-01-2024

Unfortunately not 😞 there doesn't seem to be an option to, there used to be on the home screen, I can't even view my latest bill on the app

James_B · ‎29-01-2024

Are you able to use the link a device option at the bottom the app home screen to add your phone, @abrowne874?

James