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Cancelling my sim only

Christina0401
Visitor

How do I cancel my sim only contract with EE? I do not want to deal with EE ever again, used to be able to ring up and speak to a human with any issues you had. Took maximum 10 mins get answers and now you can’t even talk to a human, and it isn’t clear anywhere on how to cancel.  

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

@Christina0401 wrote:

How do I cancel my sim only contract with EE?


https://ee.co.uk/help/profile/leaving-ee/cancel-my-contract-with-ee 

30days notice by phone or letter, alternatively use a PAC or STAC.

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2 REPLIES 2
bristolian
EE Community Star
EE Community Star

@Christina0401 wrote:

How do I cancel my sim only contract with EE?


https://ee.co.uk/help/profile/leaving-ee/cancel-my-contract-with-ee 

30days notice by phone or letter, alternatively use a PAC or STAC.

Schockwave
EE Community Star
EE Community Star

@Christina0401 , when you call EE to speak to them, press 2 rather than 1 and you should get through to them pretty quickly.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.