21-01-2025 08:06 PM
Hi,
My phone is out of contract and has been for a long time, I'm wanting to cancel my phone contract, but I have a paired watch plan that still has 18 months on it. Can I cancel my main line but leave my watch plan running?
From what I understand I won't be able to use it for calls or texts but I don't anyway 🤷
I'm just hoping not to have to pay a massive cancellation charge
Solved! See the answer below or view the solution in context.
22-01-2025 08:34 AM
Hi @Cmt1995
Thanks for coming to the community.
You are spot on, the watch won't work away from the phone if you do cancel the phone contract.
I have seen instances in the past when a watch has been left on a bill by itself, but has then been cancelled as there wasn't a phone with it.
The best thing I can suggest would be to speak to our customer services guides so they can check exactly what would happen when you cancel the phone plan.
Michael
22-01-2025 08:34 AM
Hi @Cmt1995
Thanks for coming to the community.
You are spot on, the watch won't work away from the phone if you do cancel the phone contract.
I have seen instances in the past when a watch has been left on a bill by itself, but has then been cancelled as there wasn't a phone with it.
The best thing I can suggest would be to speak to our customer services guides so they can check exactly what would happen when you cancel the phone plan.
Michael