Complimetary watch data discount

drzia · ‎11-01-2026

Hello,
I had a full works sim only plan where I had a paired watch plan which had 100% discount applied.

I have upgraded and I think I will get the phone tomorrow.

I have been notified that my plan is changed, my new plan is also full wroks plan.
Howeever, I got a text that the 100% watch data discount is removed.

Does anyone have any idea when it might get reapplied again?

Do I need to call EE?

Thank you.

Chris_B · ‎11-01-2026

@drzia You’ll have to set it up again as you did before. The watch data was with the old tariff so when you changed tariff everything you got with it will also be terminated even if the new tariff has the same benefits. Wait till you get the new phone/ tariff and setup your watch with that.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎11-01-2026

@drzia You’ll have to set it up again as you did before. The watch data was with the old tariff so when you changed tariff everything you got with it will also be terminated even if the new tariff has the same benefits. Wait till you get the new phone/ tariff and setup your watch with that.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.