Cancelling Insurance

jdmac789
Investigator
Investigator

‎04-08-2024 05:48 PM

Hello. I have tried a few times to cancel the insurance attached to one of my phones calling 150. After going through  the various menus I then just get silence at the end of the phone. Is there anyway to cancel the insurance part online?? I would take a guess no as they want to persuade you to keep it. My mind is made up and I have a cheaper and better policy somewhere else. I just don't have the time to sit for ages going through various menus to then not get through! 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎04-08-2024 05:51 PM

You guess right!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Chris_S
EE Community Support Team

‎05-08-2024 09:37 AM

@jdmac789  If you'd prefer not to call to cancel your insurance over the phone with a guide, you can write in to cancel, the address to write in to is:

EE Insurance Team
PO Box 5568
Manchester
M61 0TG

You can find more info via this link How Do I Buy, Upgrade or Cancel My Insurance? | Insurance Help | EE