Cancellation of the subscription or change of subscription plan

[Lt48]

Hey So i opted for the unlimited subscription plan but since I don’t have a stable job and I’m financially struggling, hence i want to either change my subscription plan or cancel it. Is there anything I can do about that?

[Leanne_T · Accepted solution]

Hi @Lt48 

Thanks for coming to the community. 

I am sorry you are struggling financially at the moment, and our mobile guides will certainly check the account and discuss your options. Please give us a call on 150 from your EE phone, or 0800 956 6000, to see what the team can do to help.

For more support, please see our Help if you have problems paying your bill, Help page. 

Leanne.