Can’t afford my upgrade?!
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08-09-2024 07:50 PM
I’m due an upgrade, tried to go for one that was a bit cheaper than I pay currently. £67 instead of £83. Everytime I try to check out it says the items in my basket are more than I can afford?! I earn enough for this phone 🙈 have been paying my contract via DD with NO issues for many years and even checked my credit rating incase I had somehow missed something?! Live chat referred me to store? Queue to get through on the phone is so long. Anyone have any ideas or have this happen to them?

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08-09-2024 09:18 PM
Hello @Hreid1987
You can call EE about if you're thinking of upgrading your phone.
They tend to do better deals on the phone. Maybe save a bit more money than what you've had a problem with.
Contact us about upgrading your mobile phone
