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KK90
Explorer

Can you receive your phone log from 2 years ago on the same number.

1 SOLUTION

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@KK90 : In your normal bill any calls & texts you make within your allowance are not itemised. With Itemised Billing they are, for which you pay £2.50 pm. However it is not retrospective. You need to call CS to add it to your a/c from you next bill.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

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3 REPLIES 3
Chris_B
Grand Master
Grand Master

@KK90  only if you had itemised billing during that period.  

KK90
Explorer

What is itemised billing? 

@KK90 : In your normal bill any calls & texts you make within your allowance are not itemised. With Itemised Billing they are, for which you pay £2.50 pm. However it is not retrospective. You need to call CS to add it to your a/c from you next bill.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)