Call history

[samyul]

I need call history from October 2024

[bristolian · Accepted solution]

If you had itemised billing active at the time, then your outgoing calls will show on those bills.

Otherwise check your phone's call log.

[Shehzadababer]

I want to get my call history from October 2024 till January 2025

[Shehzadababer]

How can i get that? Plz plz help me out

[Michael_D]

Hi @Shehzadababer 

Welcome to the community.

If you had itemised billing set up on your account over the period in question, you'll be able to view your outgoing call history by downloading your bills in the EE app or on the EE website.

If you didn't have itemised billing, the bills would only show any chargeable calls that have been made.

Itemised billing is not something that can be backdated, so if it wasn't active and you weren't paying for it at the time, the only calls that will show will be the chargeable ones. 

Michael

[samyul]

I need all the information sent to me please. 
I might need the police to help. 
I want to keep my NHS job. 

it’s crucial and urgent. 
I have been a customer since 1999

[Lesley_W]

Hi @samyul 

You can request information from your account here Request My Personal Data from EE | Cyber Security Help | EE.

If the information is available, it will be sent to you.

Hope you get sorted.

Lesley

[samyul]

What Do I do now? Do I wait for you to send it to me?


Sent from the all-new AOL app for iOS

[Lesley_W]

Did you fill in the form on that link @samyul ?

If you have, the team will be in touch as soon as they have an update.

Lesley

[bristolian]

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@samyul wrote:
What Do I do now? Do I wait for you to send it to me?

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You click on the link in the post above yours, and follow the on-screen instructions to request your personal data.