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CHANGE OF ADDRESS

KW66A
Visitor

Hi 

 

How can I change my address via webiste.

 

Many thanks 

5 REPLIES 5
Christopher_G
EE Community Support Team

Hi @KW66A 

Welcome to the community.

You can change your address in the Plans & Subscriptions section of your EE Online account.

Chris

No this is not helpful the link you provided does not take me to plans and subscriptions?

 

 

Katie_B
EE Community Support Team

Hello @SW3110

I've just tested the link and can see it takes you to a log in page. 

Once you have logged in it will direct you to the Plans & Subscriptions section of your EE account. 

You will then need to scroll down to 'Address' which is under 'Do more'. 

Please be sure to let us know if you have any other questions. 

Katie 🙂

I have no idea where you are looking, i log in via the web and i takes me
to a home page with barely no information just a search icon....

I cannot see any drop down boxes or links to anything!
Katie_B
EE Community Support Team

Hi @SW3110

Please could you take a screenshot of the page you are seeing? ensuring no personal information is visible. 

Katie