Buying Sim-only plan

aasdzxzxd3
Visitor

On sim-only-deals page on ee . If I select yes to 'Are you an existing EE mobile customer?'
The different deals switch from ' chose plan' to ' log in for savings. I am an ee customer already so I chose second option, the one wit discount. 'Chose plan' works as intended ,but when I select 'existing customer' option it sends me to the home page which does not load. 

aasdzxzxd3_0-1721666909861.png

Same problem on different deals,browsers,computers

 
1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

Are you an existing cust for an EE mobile contract? That's what it's getting at, not PAYG or Broadband.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

Are you an existing cust for an EE mobile contract? That's what it's getting at, not PAYG or Broadband.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
msmalik08
Visitor

I’m looking for Sim only deals 

Michael_D
EE Community Support Team

Hi @msmalik08 

Thanks for coming to the community.

If you are looking to take a new or additional SIM Only contract, you can see all of the options on our online shop.

If you are looking to renew your existing plan on SIM Only, just login to the EE app or through the EE website, and head to the Upgrades section.

Michael