Buying Sim-only plan

aasdzxzxd3 · ‎22-07-2024

On sim-only-deals page on ee . If I select yes to 'Are you an existing EE mobile customer?'
The different deals switch from ' chose plan' to ' log in for savings. I am an ee customer already so I chose second option, the one wit discount. 'Chose plan' works as intended ,but when I select 'existing customer' option it sends me to the home page which does not load.

Same problem on different deals,browsers,computers

XRaySpeX · ‎22-07-2024

Are you an existing cust for an EE mobile contract? That's what it's getting at, not PAYG or Broadband.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎22-07-2024

Are you an existing cust for an EE mobile contract? That's what it's getting at, not PAYG or Broadband.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

msmalik08 · ‎04-03-2025

I’m looking for Sim only deals

Michael_D · ‎05-03-2025

Hi @msmalik08

Thanks for coming to the community.

If you are looking to take a new or additional SIM Only contract, you can see all of the options on our online shop.

If you are looking to renew your existing plan on SIM Only, just login to the EE app or through the EE website, and head to the Upgrades section.

Michael