Bought in EE store Unlimited data broadband sim
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08-10-2022 06:07 PM
Bought in EE store Unlimited data broadband sim.Explained I wanted to use the SIM for broadband only no calls. Up to 1000GB/month £35 month.Only just checked my third bill only to find out I am the 600 GB phone plan.Any recommendations how I can sort this out please.
Jean
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08-10-2022 05:55 PM
Bought in EE store Unlimited data broadband sim.Explained I wanted to use the SIM for broadband only no calls. Up to 1000GB/month £35 month.Only just checked my third bill only to find out I am the 600 GB phone plan.Any recommendations how I can sort this out please.
Jean
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08-10-2022 06:03 PM - edited 08-10-2022 06:04 PM
@linmc : Unlimited data SIMs have a personal use FUP of 600 GB pm over up to 11 devices connected devices. Who or what told you 1000 GB pm?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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08-10-2022 06:11 PM
In store Manager explained the deal
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08-10-2022 06:29 PM
Thank you for your reply Xray. Also what I should have mentioned but didn't i use about 200-370gb a month so this shouldn't cause a problem then.
Jean
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08-10-2022 06:31 PM
He got it wrong! Originally a coupla years they came out with a FUP of 1000 GB but were reduced to 600 GB some time after.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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