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Blocked

Wayne19841
Visitor

‎14-12-2022 06:27 PM

Hello due to no fault of my own ee blocked my handset. The payment and account has now been settled and closed. So can ee please unblock the phone as its not fair I've paid for a handset which is blocked and not able to use

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎14-12-2022 06:41 PM

Hi @Wayne19841 

There is no account access on these forums. 

You'll need to speak to EE CS directly.

https://ee.co.uk/contact-ee

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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XRaySpeX
EE Community Star
EE Community Star

‎14-12-2022 07:47 PM

How have they blocked it? By putting it on a blacklist?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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