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cancel my contract

omalthomas12
Visitor

‎14-12-2022 10:14 AM

I just want to cancel my contract because i am not able to get a strong signal on my room so i just want to cancel the contract i just bought a new sim so that getting contract with them i just need to cancel it from yours.

0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎14-12-2022 12:16 PM

Hi @omalthomas12

Welcome to the community.

How long do you have left on your contract?

Chris

Northerner
EE Community Star
EE Community Star

‎14-12-2022 12:25 PM

Hi @omalthomas12 

Can you not use EE WiFi calling service?

To cancel you need to call EE CS on 150 and give 30 days notice. If you have any outstanding contract term this will need to be paid off unless you are within the first 14 days.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.