14-12-2022 07:27 PM
I thought my contract finished Jan 2023 but it was actually Jan 2022 so I’ve been paying for the cost of the phone when I only needed SIM only all this time.
I assumed EE would just stop charging me the cost of the phone when you go out of contract?
14-12-2022 07:35 PM
EE contracts are fixed price until you cancel or upgrade.
They don't discount the handset price.
Thanks
14-12-2022 07:53 PM
You thought/assumed wrong!
These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away. There will however be a 10% discount after 3 months.
EE's contracts have no concept of paying off the handset. You agreed to pay the same price for the full duration of the contract. You may always choose to upgrade your contract to a cheaper SIM-Only contract from the last 45 days of your contract term.