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Black Friday Deal

Tommy87
Explorer

‎30-11-2022 11:43 PM

I am currently on a SIM only deal that is now available to be renewed/upgraded as of this month, I'm trying to take advantage of the Black Friday SIM only deal (half price for 6months) but when I login the deal does not seem to be available.

Can anyone shed some light on this please.

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎01-12-2022 08:53 AM

Hi @Tommy87

Could you try doing this on a different device or browser and let me know if it shows?

Chris

0 Helpful
Tommy87
Explorer
In response to Christopher_G

‎01-12-2022 06:45 PM

Hi Christopher,

thank you for your reply. I’ve tried on two different devices and two different browsers and both are the same. I can select the deal and sign in to my account but it treats it like an additional plan rather than give me the option of upgrading to this deal. 

If that makes sense. 

Best Regards, 

Tom

0 Helpful
Christopher_G
EE Community Support Team
In response to Tommy87

‎02-12-2022 08:09 AM

OK, thanks for trying, @Tommy87

I suggest speaking to our Mobile Care team so that they can look into this for you.

Chris

0 Helpful