28-04-2024 10:57 AM
I upgraded my phone last October, with my old phone I used to just get just one bill per month, which included the device charge and the plan charge. Now, with my new phone, I only get one bill (the plan charge) available as a downloadable pdf document. The monthly device charge is listed within my bills section of MyEE, but there is no option to download a pdf showing this.
My employer reimburses my phone bills, but I need to be able to submit them as one monthly pdf (featuring the device charge and the plan charge).
I'm not sure why EE switched from one bill to two, and doesn't let you download the monthly device charge. Has anyone found a way of downloading both charges in one document?
Solved! See the answer below or view the solution in context.
28-04-2024 03:02 PM
28-04-2024 03:02 PM