Billing

Rtswan06 · ‎31-03-2025

I need to discuss the charges of £472.88 which have been taken from our bank account

Debbie_G · ‎01-04-2025

Hi @Rtswan06.

Welcome to the community.

As @XRaySpeX mentioned, you can take a look at your bill online to view a breakdown of this.

If you would like to speak to our Mobile Guides, they'll be able to discuss any charges with you further.

Debbie

View solution in original post

XRaySpeX · ‎31-03-2025

Look at the breakdown of your bill to see what you've been charged for.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Debbie_G · ‎01-04-2025

Hi @Rtswan06.

Welcome to the community.

As @XRaySpeX mentioned, you can take a look at your bill online to view a breakdown of this.

If you would like to speak to our Mobile Guides, they'll be able to discuss any charges with you further.

Debbie