Billing
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05-12-2022 06:29 PM
hello my contract ended on 29/11/2022. I called earlier to end the contract and again I was billed for the next month what's going on?
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05-12-2022 06:39 PM
When were you billed? When did you call to cancel? They probably crossed over.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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06-12-2022 08:05 AM
Hi there @julia1992
Thanks for coming here.
Once the account has been cancelled, you will receive a final bill from us which would include a credit for any line rental paid in advance that you didn’t use.
Please see our What happens to my phone bills if I leave EE? | Help | EE, Help page for more details.
Leanne.
