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Bill

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Gloria15
Investigator
Investigator

‎06-07-2025 03:37 PM

I can’t see the bill in the app

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XRaySpeX
EE Community Star
EE Community Star
In response to Gloria15

‎06-07-2025 06:47 PM

@Gloria15 : Your a/c no. will be in your Welcome email. If you haven't kept that you will need to call EE to find out.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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Gloria15
Investigator
Investigator

‎06-07-2025 04:10 PM

We cannot find the account no. 

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Northerner
EE Community Star
EE Community Star
In response to Gloria15

‎06-07-2025 04:10 PM

Phi @Gloria15 

Look on your bill.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Gloria15
Investigator
Investigator
In response to Northerner

‎06-07-2025 04:12 PM

IMG_7646.png

 I can not see the bill

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Northerner
EE Community Star
EE Community Star

‎06-07-2025 04:13 PM

Hi @Gloria15 

Cannot see becase you cannot find it or it doesn't open. (Latest bill, scroll down to download pdf).

Can you view it via your online account.

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Gloria15
Investigator
Investigator

‎06-07-2025 04:32 PM

I have not received confirmation email for found the account no to link the product to see the billing 

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Gloria15
Investigator
Investigator

‎06-07-2025 06:00 PM

Broadband customer

I have broadband customer,I want to link the device for checking the bill, but the app need to account no we have not received the Order Confirmation email to find the account. Please advise?

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XRaySpeX
EE Community Star
EE Community Star
In response to Gloria15

‎06-07-2025 06:47 PM

@Gloria15 : Your a/c no. will be in your Welcome email. If you haven't kept that you will need to call EE to find out.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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