Bill

Trang · ‎04-11-2024

They send me the bill with wrong account number and account balance

Linzi_H · ‎05-11-2024

Hi @Trang

If this is an account you don't recognise, please tell our team over the phone so they can investigate this further.

Linzi

View solution in original post

Northerner · ‎04-11-2024

Hi @Trang

You'll need to speak to EE CS on 150 about this issue.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Trang · ‎04-11-2024

They said that maybe there is another account that is not mine

Linzi_H · ‎05-11-2024

Hi @Trang

If this is an account you don't recognise, please tell our team over the phone so they can investigate this further.

Linzi

Aneeb1 · ‎23-11-2024

Hi I am trying to pay my bill online but the website is not working I don't have time to vist the branch. Please let me know when website is working.

Chris_S · ‎23-11-2024

Hi @Aneeb1 I'm sorry to hear that you're having trouble paying your bills online.

Are you getting any error messages when you try to get your bill paid?

We have various ways that you can pay your bill, there's a web page which details all the payment options, just click this link here

Chris S