Bill

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Trang
Explorer

‎04-11-2024 07:05 PM

They send me the bill with wrong account number and account balance 

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Linzi_H
EE Community Support Team
In response to Trang

‎05-11-2024 09:25 AM

Hi @Trang 

If this is an account you don't recognise, please tell our team over the phone so they can investigate this further.

Linzi 

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Northerner
EE Community Star
EE Community Star

‎04-11-2024 07:48 PM

Hi @Trang 

You'll need to speak to EE CS on 150 about this issue.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Trang
Explorer
In response to Northerner

‎04-11-2024 09:07 PM

They said that maybe there is another account that is not mine 

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Linzi_H
EE Community Support Team
In response to Trang

‎05-11-2024 09:25 AM

Hi @Trang 

If this is an account you don't recognise, please tell our team over the phone so they can investigate this further.

Linzi 

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Aneeb1
Visitor

‎23-11-2024 07:17 AM

Hi I am trying to pay my bill online but the website is not working I don't have time to vist the branch. Please let me know when website is working. 

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Chris_S
EE Community Support Team
In response to Aneeb1

‎23-11-2024 11:30 AM

Hi @Aneeb1 I'm sorry to hear that you're having trouble paying your bills online.

Are you getting any error messages when you try to get your bill paid?

We have various ways that you can pay your bill, there's a web page which details all the payment options, just click this link here

Chris S

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