Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Bill

Sv5678
Explorer

‎15-12-2023 10:24 PM

Hi I need to extend my payment for this months bill as my mother has just past away and had to pay for her funeral can you help please.

0 Helpful
3 REPLIES 3
Sv5678
Explorer

‎15-12-2023 10:17 PM

Hi I need an extension on my bill I can pay it but not until the first of January  as I had to pay for my mother's funeral which is next week as she died.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Sv5678

‎15-12-2023 10:26 PM

@Sv5678 : If you're having difficulty paying your bill you need to contact CS urgently to come to a repayment arrangement - see Help if you can't pay your bill

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Christopher_G
EE Community Support Team

‎16-12-2023 08:26 AM - edited ‎16-12-2023 08:26 AM

Hi @Sv5678 

I'm really sorry for your loss, this must be a really difficult time for you. If you give us a call on 150, our Mobile Care team will do their best to help with this.

Chris