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Application declined

Chuluunerdene
Explorer

‎09-05-2026 12:13 PM - last edited on ‎09-05-2026 01:32 PM by

My application was declined in store and I never accepted/received the
contract or device. Please cancel any active agreement and confirm no
liability.”

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎09-05-2026 01:35 PM

@Chuluunerdene : This user discussion forum can have no access to your specific account & so is unable to confirm anything about it. You need to raise this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to XRaySpeX

‎09-05-2026 05:18 PM

@Chuluunerdene  There’s nothing to cancel if you got declined. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.