18-10-2022 02:57 PM
I has been offered 2 numbers line only. The reason I wanted to join EE is only adding my child's apple watch with my EE plan. If I purchased the Apple Watch and this would not allow me to authorized a line number to my child, I want to return the Series 8 and cancel the contract.
Solved! See the answer below or view the solution in context.
19-10-2022 07:48 AM
18-10-2022 06:16 PM
Welcome to the community.
Who's are the two SIM numbers? One for you and one for your child? Do you already have the Apple Watch that you mentioned?
Chris
18-10-2022 06:26 PM
one is for my phone and one for my new Series 8. I have an Series 5 already and want to give it to my child. EE sales team said, based on my credit history, EE could only offer 2 lines for me now. If I buy a new Series 8 from EE, the Series 8 needs a airplan for it. So one of the number would port to the Series 8 and the another one port to my phone. Finally, there is no room for my child's Series 5. They only way that could be sorted out is, I cancel the contract for the new series 8 and return it back to EE. After EE received the series 8 at warehouse, the number would be released and allow me to set up data plan for my existing series 5.
Actually, it doesn't make sense that I order a new watch and use the room of the line which it is map with my phone number originally. Because the watch is a plan to make it works, authorize a number to the new watch and made all the room full.
18-10-2022 06:34 PM
OK, thanks for explaining some more, @josiesovenus
In order to use an Apple Watch on mobile data, you need an EE phone contract/SIM only. So you would need one for each Apple Watch.
Chris
18-10-2022 06:56 PM
Yes, that's why I would not buy a new watch now. Because I wouldn't have 3 lines till 3 months later to review the credit history.
19-10-2022 07:48 AM
21-10-2022 03:22 PM
I have filled the form and also reported on the 150, but after 48 hours, no one responded or contact me about how to return the device. I am calling 08000790103 for over 30 mins but still could not reach anyone.
21-10-2022 04:40 PM