Amount outstanding on cost of phone

[Valerie0611]

How do I find out how much is outstanding for my phone

[Northerner]

Hi @Valerie0611 

I believe you should be able to check here: https://www.eefinance.co.uk/

This is finance on your phone not your tariff contract. 

https://ee.co.uk/help/billing-payments/payment-methods/about-ee-finance

Thanks 

[Matt_124 · Accepted solution]

Hi @Northerner 

I believe that link is for individual products purchased using the EE Finance payment method through Glow, for things such as Consumer Electronics from the EE Shop through an EE ID, but is not applicable to Flex Pay device credit agreements.

For a Flex Pay balance, this may be able to be seen in the Bills and Payments section in the EE App or by getting in touch with Customer Services on 150.

More info on EE Finance through Glow is available here: https://ee.co.uk/help/billing-payments/payment-methods/about-ee-finance