Add new card

alanmoore242016 · ‎22-10-2023

Alex_H · ‎16-11-2024

Hi @Mhh1,

Welcome to the EE Community

If you are looking to add a new payment card to your account, this can be done by logging into your EE online account and registering the new card when making a payment.

If you are on a Pay Monthly contract the instructions can be found here Changing Your Payment Method | Billing Help | EE
If you are on PAYG with a direct card payment subscription the instructions are here Setting Up Card Payments for Pay As You Go mobile | Billing Help | EE
If you are on PAYG and just topping up credit you can find instructions here How to top up a pay as you go mobile | Mobile Help | EE

Alex

View solution in original post

Christopher_G · ‎22-10-2023

Hi @alanmoore242016

Welcome to the community

Is it a payment card that you're trying to add or a new SIM card?

Chris

gillianwayman · ‎02-04-2024

Yes

Christopher_G · ‎03-04-2024

Hi @gillianwayman

Is there anything we can help you with?

Chris

willoughby2 · ‎21-04-2024

just trying to add a payment card

XRaySpeX · ‎21-04-2024

@willoughby2 : Are you on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Colette22 · ‎29-06-2024

Payment

Katie_B · ‎30-06-2024

Hi @Colette22.

Are you looking to make a payment?

Katie

BigBora · ‎15-07-2024

payment card

XRaySpeX · ‎15-07-2024

@BigBora : What about it? Try writing in sentences about what you want.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP