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Mick66191
Explorer

‎29-05-2022 11:21 AM

Why can I not get into my account it tells me I need to register but already registered keeps saying add your number but already done that as well I can’t get into my account to see anything.

0 Helpful
3 REPLIES 3
Schockwave
EE Community Star
EE Community Star

‎29-05-2022 12:54 PM

Hello @Mick66191 ,

 

Welcome to the community,

 

I would suggest you ring customer service, they will be able to sort this out for you. I take it you are using the correct login details?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful
Mick66191
Explorer
In response to Schockwave

‎02-06-2022 03:40 PM

Hi yeah got the right details got a appointment at a shop on Saturday.

0 Helpful
Leanne_T
EE Community Support Team
In response to Mick66191

‎02-06-2022 05:48 PM

Hi @Mick66191

 

Let us know how you get on after visiting the shop 🙂

 

Leanne. 

0 Helpful