We’ll need a written copy of your diagnosis on letter-headed paper, from either a doctor, NHS professional, solicitor or your local Citizens Advice Bureau.
27-01-2024 01:15 PM
Could you please tell me what I need to do to be able to speak to EE myself (the daughter) as the holder of this account has dementia. Many thanks
Solved! See the answer below or view the solution in context.
27-01-2024 01:20 PM - edited 27-01-2024 01:21 PM
See How do I change my account in the case of a life event? :
Ill health
If you’re diagnosed with an illness or disability you believe will impact your ability to use or pay for your service in any way, please contact us and let us know.We’ll need a written copy of your diagnosis on letter-headed paper, from either a doctor, NHS professional, solicitor or your local Citizens Advice Bureau.
Email usScan and email the relevant document and a covering letter to:
Please make the email subject ‘Care Helpdesk’
Mail usPlease send the relevant document and a covering letter to:
Care Helpdesk
6 Camberwell Way
Doxford Technology Park
Doxford
Sunderland
SR3 3XN
27-01-2024 01:20 PM - edited 27-01-2024 01:21 PM
See How do I change my account in the case of a life event? :
Ill health
If you’re diagnosed with an illness or disability you believe will impact your ability to use or pay for your service in any way, please contact us and let us know.We’ll need a written copy of your diagnosis on letter-headed paper, from either a doctor, NHS professional, solicitor or your local Citizens Advice Bureau.
Email usScan and email the relevant document and a covering letter to:
Please make the email subject ‘Care Helpdesk’
Mail usPlease send the relevant document and a covering letter to:
Care Helpdesk
6 Camberwell Way
Doxford Technology Park
Doxford
Sunderland
SR3 3XN
27-01-2024 01:21 PM
Thank you 🙂
27-01-2024 01:23 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.