Hello a long time ago I apply for a phone and after they call me I answer and they say have idk what for me ..a smart hub for me ..and I say I will cancel this order because I have home one and I will go in a shop to check ...after 2 months they send me that smart hub plus ...and they still charge me when I say I want cancel...I was in a shop they call I say again I want cancel that order and they still charge me I have pay 339 or something like that
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
I do recommend following @Schockwave's advice here and open a complaint. The support team will look into what has happened and try and find a solution for you.
