Abroad

Lerala · ‎31-08-2022

What can I do if I’m abroad for an extended period & not using my EE allowance or phone number?

XRaySpeX · ‎31-08-2022

Carry on paying your contract or cancel it with 30 days notice.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Chris_B · ‎31-08-2022

@Lerala Cancelling the contract will mean you paying off any remaining term of the contract with a 20% discount on the remaining term cost.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Schockwave · ‎31-08-2022

@Lerala , if you want to then change it to pay as you go, in order to keep the number, you will have to make sure you use the SIM card here in the UK before going abroad and make sure that it does not go into hibernation and or lose the number for inactivity, you will lose the number if not used for six months, but as the others have written, if still within a minimum contract and you want to cancel, you will have to pay off the remainder and can at the same time request to change to pay as you go.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.