Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 66729 Views
  • 69 replies
  • 14 Helpful

Cancelling contract

I’ve had nothing but trouble with my time at EE, constant mix ups with my account, orders getting cancelled without my knowledge ect. Is there anyway I can cancel my contract and not pay any fees?

JackGorr by Visitor
  • 453 Views
  • 1 replies
  • 1 Helpful

Resolved! Upgrading Apple Watch

I have a couple of months left on my Apple watch contract for both watch and plan before I can upgrade.If I brought a new watch direct from Apple today can I (And how?) remove my current watch and replace it with my new watch so I continue paying for...

Marus by Contributor
  • 1528 Views
  • 1 replies
  • 1 Helpful

Phone bill

I am still in contract until next year, with times being hard for everyone atm, is there anyway ee will lower my monthly payment as I cannot afford each month

EE plan support for iwatch without extra purchase

Hi, I have an EE Essential plan 40GB £75 Monthly plan for my iPhone and it works as an esim card, now I would like to buy the iwatch 8 with cellular, should I pay extra money on my essential plan or have to change it to make my iwatch cellular work? ...

rTwTroy by Visitor
  • 1657 Views
  • 1 replies
  • 3 Helpful