cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

About itemised usage of whole calls and data used

Syed_hyderali
Explorer

How its possible that even after having so powerfull technological world EE shows me to get itemised call on 150 and so on.

May i know how could i get rid of it.

1001097116.png

 

4 REPLIES 4
bristolian
EE Community Star
EE Community Star

Fully itemised billing is chargeable extra. This looks to me like you're trying to view an itemised bill without it being active.

The prompt is to contact CS to enable it - the clue is in the wording "to discuss pricing"

XRaySpeX
EE Community Star
EE Community Star

What you are looking at is your usage outside your plan, which will always be itemised as it would be charged to you. As it happens at this time it is empty.

You may order full Itemised Billing of all usage for £2.50 pm. It is not retrospective.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

If it is chargeable then I'll pay for it the document I very important for me just can you please help me with this how much I have to pay for it 


@Syed_hyderali wrote:

can you please help me with this how much I have to pay for it 


The answer is in the post above yours. XRaySpeX advised of the £2.50/month cost at 7.41pm on 28th.

Itemised billing of all usage from now onwards, can be requested via CS on 150.